STIGMA 1 Year Premium Support Add-on

$499.00

**Premium Support**
Receive 24/7 access to our senior support engineers, a dedicated account manager, and personalized onboarding. Ideal for organizations with mission-critical needs and advanced requirements.

**Availability:** 24/7/365 (including holidays)
**Response Time:** Within 2 hours for critical issues, 4 hours for non-critical
**Channels:** Priority email, phone hotline, dedicated account manager
**Included:**
– All Priority Support features
– Direct access to senior support engineers
– Dedicated account manager for personalized service
– Onboarding and training sessions
– Custom integration and deployment assistance
– Proactive health checks and quarterly reviews
– SLA-backed response and resolution times
**Best for:** Enterprises, government, and organizations with mission-critical requirements

“Add Premium Support for $499/year (covers up to 10 users)”